Returns & Exchanges
At Urth, we are committed to providing high-quality electronics and offer a 30-day return window for items in their original packaging. If your gear doesn't meet your expectations, our streamlined process ensures a quick resolution or full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the electronics in their original box with all included accessories and manuals to ensure a valid return.
Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
Receive Your Refund
Once our technicians inspect the device for quality assurance, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing